Refund policy

 

We will be happy to provide you refund as store credit in case you are not satisfied with your purchase  valid for 30 days.

Please be aware that under no circumstances will any requests for cash back or credit card refund will be entertained.

Your store credit will be processed within 7 working days.

The request for product return should be placed within 14 working days from date of product received.

We can only accept returns of products that have not been tampered with and remain in the original packaging.

The product being returned should be unused and free from makeup and shampoo.

Item(s) cannot be returned or exchanged if any of the items are missing.

The product being returned should be the same as the product sent.

The product being returned should not be damaged

All items are thoroughly inspected before any action is taken.

The product can only be exchanged once as per policy.

In case of returns any charges incurred - including courier and shipping charges- are not included and will have to be borne by the customer.

Please note that we DO NOT offer store credit  for shipping and COD charges, only the value of the goods when purchased.

Shipping & Handling fees are non-refundable.

We reserve the right to return any item that does not comply with our return policy.

Products bought during sales and with discounts cannot be exchanged or returned.

No discounts codes and coupons can be utilised during sales period even if they are valid.